Purchases
Refund Policy
Last updated: September 20, 2026
Mind Investment sells digital products that are delivered immediately after successful payment. We want purchases to be clear and fair.
7-day request window
You may submit a refund request within 7 calendar days of purchase. Requests are reviewed individually.
When a refund is generally appropriate
Examples include duplicate charges, a verified technical problem that prevents access and cannot be reasonably resolved, or a material difference between the product delivered and the product description at the time of purchase.
Change-of-mind requests
Because digital access is provided immediately, change-of-mind requests may be declined where the product has been substantially accessed or used. Any mandatory consumer rights that apply to you are not limited by this policy.
How to request a refund
Use the Contact page and choose a billing or refund-related subject. Include the email used for purchase and enough information for us to locate the transaction. Do not send payment passwords or full financial account details.
Processing
If a refund is approved, it is returned through the original payment method where possible. Processing time after approval depends on the payment provider and financial institution.